The Group updated its materiality analysis during 2020 to define the material sustainability issues that are considered to be most significant to the Group and its stakeholders.
Materiality Assessment Process
The material sustainability issues identified can be assigned to three categories:
The 10 issues listed in the table above are identified as material sustainability issues relevant to the whole Group or specific businesses based on their circumstances.
The material sustainability issues include environmental, social and governance concerns reflecting diverse external stakeholder priorities and the Group’s operational and regulatory risk focus. The materiality result supports the identification of the focus areas for continuously managing and monitoring its sustainability performance and the development of sustainability strategies. They indicate the main challenges and opportunities for the Group as it operates and manages sustainability based on its principles and pillars.